The premier airport hospitality brand lands on the shores of Australia. Unwind in peace and comfort at this magnificent new oasis down under. Enjoy deluxe comfortable seating, a cornucopia of foods and beverages, complimentary Wi-Fi and internet workstations, and newspapers and magazines from the world over in the world’s southernmost Plaza Premium Lounge.
NOTE: Children under 2 years old are admitted free with an adult. This lounge is accessible for International Terminal flights only.
New lounge in Brisbane. Small lounge with very good, efficient staff. We arrived before 7 am because we'd heard it gets very busy between 7 and 9 am and access is often denied. Staff were providing table service and happy to bring coffees and wine. The bubbles were local domestic sparkling but enjoyable. As more people came into the lounge, they were kept busy clearing tables so table service ceased. Food was reasonable but nothing like what you'd expect in a business or first class lounge.
Tiny, showers have no place to sit or sit your bags off the floor, nor an adequate place to hand clothes so they don't get wet. Floor staff was great. Front desk staff was pushy to sell upgrades.
Quiet new lounge. Views of the terminal and tarmac. Power points and USB outlets at every seat. Hanging seats in one corner. Good selection food and drinks. Uncomfortable rigid straight-back seats.
Small but good lounge. Hot food options available including laksa to order, wifi pretty decent. Shower room is the handicap bathroom, very basic. Friendly staff. No alcohol incl with PP admission.
Very small lounge that can get quite busy which makes finding a seat difficult. Has 8 small private booths that you can sit in and do some work. Limited food selection but the staff are fantastic.
Apart from being small, the food and beverage offer, staff and decor are very impressive. If you don't have access to the QF or EK lounge definitely check it out :)
Food options at 8pm were great - soup, paninnis, salads, dessert. It was a small space but comfortable. One shower (occupied). Clean bathrooms. Got free with Hawaiian Airlines business class.
For not being "high end", I found this lounge to be excellent. Friendly, diligent, professional staff. Fast wifi. Good food and coffee, rather small but great for its size. Would use services again.
QANTAS lounge had to be closed in same day as our booking at Plaza. All QANTAS eligible travelers also used this lounge on the same day and this lounge was swamped. Value for money this day was poor.
Good selection was actually great at breakfast time. The coffee was actually superb and the service was amazing. Plus, Amex Platinum get free massages.
Using Priority Pass to enter, you are charged a flat fee of AUD19 pp for alcohol. That makes for a very expensive glass of wine before your flight. I was taken aback. Service is excellent.
Avoid if you’re Priority Pass. Charges for alcohol and lesser treatment.
Arrived at a very quiet time of day and was positively fussed over! Food offerings expanded and there is a range of juices, sodas, alcohol and barista coffee.
After security, Level 4, take the escalators opposite Gate 81.
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